Your receptionist answers every call — even when you can’t.
Dispatch Desks books appointments, handles emergencies, and sends you a recap, 24/7. No new phone number, no missed revenue.
2-minute setup. No credit card required.
The most expensive employee you have is the one who never picks up.
92%
of customer calls are a chance to win, keep, or lose the business
Source: Ruby, analysis of 25.3M calls (2022)37%
of phone leads convert — and only 61% of callers reach a live person
Source: Invoca, 60M+ calls analyzed (2025)70%
of mobile searchers call a business straight from the search result
Source: Google / Ipsos click-to-call studyEvery figure on this site is either something you can verify at the source above, or a setting you control in your own account. We don't publish results we can't show you.
How it works
A receptionist built for your business, not a generic bot.
Describe your business
Hours, services, pricing, service area, what counts as an emergency. Two minutes of setup, no scripting language.
Pick a playbook
Start from an HVAC, dental, legal, or salon template and adjust the tone, escalation rules, and booking logic.
Forward your number
Your receptionist answers on the first ring, books into your calendar, and texts you a summary of every call.
Your number stays yours
Keep your existing number. We just answer it when you can't.
Customer calls
They dial your same business number.
Your carrier forwards it
Verizon, AT&T, Comcast, RingCentral, etc.
Dispatch Desks answers
Your receptionist books, messages, or escalates.
Forward every call
Use unconditional forwarding so we become your front desk.
Forward only missed calls
Set no-answer forwarding after 3–4 rings so you catch it first.
Forward after hours
Send evening, weekend, and holiday calls to us automatically.
Books straight into your calendar
Real availability, buffer times, and travel windows — not a message asking you to call back.
Escalation rules you control
Emergencies ring your cell. Sales go to the owner. Everything else gets handled and logged.
Sounds like your best employee
Trained on your services, pricing, and the phrases you actually use with customers.
Every call summarized
Transcript, caller intent, next action, and a recording in your inbox within seconds of hangup.
Example calls, start to finish
The six calls small businesses get most. Pick one and listen to how it's handled.
After-hours emergency
Live call · inbound · 00:00
Press play to see how this receptionist handles a real call.
After-hours emergency
11:40pm call about a burst pipe.
Flagged urgent · on-call plumber texted · job booked for 7am
Every missed call is someone calling a competitor next.
Build your receptionist now — describe your business, hear it answer, and forward your number when you're ready.